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FAQ's
& Support Documentation

What exactly is telematics? All the answers and support documentation at your finger tips.

FAQ
  • Is telematics expensive?
    At TASTRAX we are committed to providing the best prices and solution for every industry we support. Contact us to to discuss your options and provide the most suitable solution along with our best offer. If you are a business owner looking for telematics software and fleet management we’ll gladly suggest the best solution that achieves the results you require.
  • What is telematics system?
    A telematics system is a special platform or software, that receives data from a telematics car tracker or mobile devices, and displays it in user interface. The telematics software is instrumental in collecting this data and sending the commands to the vehicles and assets, browsing through real-time or past trips, generating alerts and providing in-depth analytics.
  • What is telematics? — The ultimate guide for IoT, GPS and business
    Telematics definition Telematics is a blend of telecommunications + informatics, making it “computerized telecommunications”. Still too techy? Well, the “telecommunications” part means that telematics allows to send, receive and collect enormous data from sensors and devices. The “computerized” part indicates that the information can be viewed directly on the screen of your desktop or smartphone. Basically, telematics means machine-to-machine (M2M) communication, tracking, monitoring and remote management for vehicles and various mobile assets. Telematics vs IoT What’s the difference between Telematics and IoT? Telematics is a part of the Internet of Things. It covers the area related to sensors and GPS trackers for: fleets trucks refrigerated trucks special vehicles agricultural machinery construction equipment buses, passenger vehicles car-sharing private cars stationary assets containers trailers, etc. Telematics and telemetry Telemetry sounds similar to telematics but has a different meaning. Literally translated as “remote measurements”, telemetry covers only a part of telematics involved with sensor readings and the obtained data.
  • Is telematics and GPS tracking really useful?
    Despite telematics being efficient and affordable, almost 40% of fleets aren't even using basic GPS functionality. This is how telematics works in real life Reduced fleet costs: telematics service allows to reduce idling, unauthorized trips, fuel expenses, downtime and calculate accurate compensations. Protected vehicle and cargo: real-time telemetry and alerts will provide ultimate protection against vehicle, fuel and container theft or frauds. On-road safety: spot reckless drivers to prevent accidents. Safeguard employees with emergency button, ADAS, breathalyzers, etc. Compliance: follow national and local regulations with telematics software or hardware solutions, i.g. tachographs, ELD, pre-trip inspection forms, etc. Great customer service: optimized routes and POI management will guarantee faster delivery and smart transparency for customers. Digital workflow: trip data logging, automatic reports, easy planning So basically, yes, it’s very useful for every company that wants to spend its budget wisely, be an efficient and compliant business, and guarantee safety for drivers and passengers.
  • Mobile Telematics: how does the X-GPS telematics app work?
    Unlike GPS trackers, smartphones and tablets can’t connect to the vehicle dashboard directly. However, modern mobile devices boast a rich set of built-in sensors: GPS receiver accelerometer gyroscope digital compass proximity sensor magnetometer fingerprint sensor Near Field Communication (NFC) ambient light sensor back-illuminated sensor These and the elimination of hardware costs are why our smartphone based telematics takes the fleets by storm. Thanks to GPS connectivity as well as location tracking by LBS, mobile apps grant outstanding tracking accuracy and the above listed location-based functionality. Using the data from the gyroscope, magnetometer and accelerometer, the telematics software detects speeding to foster eco-driving. This data is utilised to calculate penalty points and alarm on aggressive driving. Is mobile app better than a GPS tracker? Choose the option depending on your needs. Mobile telematics technology by TASTRAX provides a rich set of tools for mobile workforce management and is an absolute lifesaver for sales reps, field engineers and other mobile teams. GPS trackers pursue the vehicle-oriented approach, providing telematics in cars 24/7. Remote fleet management solution by TASTRAX brings efficiency, safety and security for all kinds of fleets, from logistics to special machinery and passenger fleets.
  • What’s the difference between GPS tracking and asset monitoring?
    GPS tracking is knowing where mobile resources are at any given time. Asset monitoring is knowing their conditions too. By asset tracking we understand the tracking of any mobile objects, usually other than vehicles: equipment, containers, trailers, freight, etc. Asset management provides total visibility of operations, where and for how long any mechanism has been used. Besides monitoring, the asset management telematics maximizes the assets protection with geofencing and POI, allows to access some mechanisms remotely and takes care of the transported goods: Cargo safety features Trailer coupling/ uncoupling Fall detection Doors opening Light detection Temperature/ humidity sensors
  • What is vehicle telematics?
    Besides GPS location, telematics provides a 360 degree view of the fleet and assets, transmitting the data from vehicle sensors. Here are some of the most popular fleet management features. Vehicle security Unauthorized movement Tow detection Engine block Crash detection Driver ID Efficiency and costs Fuel monitoring Engine hours Eco driving Maintenance MIL/ DTC error codes PTO and output management Tyre pressure Axle load Route optimization Road safety Harsh driving Accident prevention (ADAS) Fatigue driving SOS button Headlight and belt alerts Breathalyzer Compliance Tachograph Driver journal Vehicle inspection Data forwarding When connected to the sensors, the telematics platform can display the data via widgets, instant alerts and automatic reports. A manager can check it real-time in the web version or via X-GPS mobile app for supervisors. Employees also have a mobile app which is designed to connect mobile workforce with the back office and partially cover the features of a GPS tracker. When vehicle telemetry is provided through mobile phones instead of IoT hardware, it’s called smartphone-based telematics.
  • What is GPS?
    GPS is the Global Positioning System compiling 24 satellites to pin the exact coordinates of objects, enable accurate mapping, etc. The American-based GPS is one of a few Global Navigation Satellite Systems (GNSS), followed by Russia’s GLONASS (24 satellites), China’s BeiDou (35) and European Union’s Galileo (22). Modern devices receive data from all the available satellites, yet the feature is still commonly referred to as GPS tracking.
  • How do GPS trackers work?
    A GPS tracker is the cornerstone of fleet telematics and asset tracking. The main goal of this compact device is to show the location of remote objects: people, vehicles, containers, heavy machinery, etc. and to transmit the vehicle data to the telematics platform. A GPS tracker picks up data signals from the satellites. This tracking method allows the biggest location accuracy (16 to 80 ft) but it’s not the only tool to pin the location. GPS trackers can utilize Cell towers data, while mobile devices also track location via WiFi and bluetooth hotspots. These options are usually leveraged when GPS is not available: inside the malls, underground parking lots or subways. Again, we commonly say “GPS tracking” even when referring to the comprehensive multi-channel personal tracking, vehicle tracking, asset tracking, cargo tracking and container tracking in particular. Connected to the telematics platform, GPS coordinates convert to rich location-based functionality: real-time location tracking, trips logging/ELD and playback route optimization route deviation alerts geofencing and POI Visits: location, time, duration business/ personal/ total mileage navigation automatic reports A GPS tracker is also a communications hub between the sensors and the our TASTRAX telematics software platform.
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